Coaching, leadership, and vision
Josh Muller
Josh built and sold a construction company before he started coaching owners and facilitating leadership teams. He knows the weight of owner decisions because he has carried it.
For golf cart dealers, builders, and service businesses
Run a stronger golf cart business, in season and out.
Golf cart businesses juggle inventory, a busy service bay, parts and accessories, customer financing, and a selling season that can arrive all at once. Josh Muller brings leadership and coaching experience from building and selling a company of his own. Matt LaFleur brings CFO-level financial clarity. Together, we help owners see which parts of the business make money, plan for the seasons, and build a team that does not need the owner in every decision.
Where golf cart owners bring us in
If any of these sound familiar, a conversation is a good place to start.
- Spring arrives and sales, service, and accessory orders all hit at once.
- Inventory and floor plan costs are tying up cash you need somewhere else.
- You are not sure which side of the business really makes money: new carts, used carts, service, parts, or accessories.
- The service department is busy, but it is hard to tell whether it is profitable.
- Every decision still runs through the owner.
- You are weighing a new location, a new brand, a rental fleet, or building your own carts.
- You are planning for growth, a partner change, or an eventual sale.
The golf cart year
Twelve months, one selling season.
A typical Northeast Ohio year. Every business is a little different, but the shape is familiar: most of the year is spent preparing for a few very busy months.
Plan
Set targets, order inventory, and train the team.
Ramp up
Preorders, prep, and staffing for spring.
Peak season
Sales, deliveries, and a full service bay.
Steady
Service, accessories, and used carts.
Off-season
Storage, winter service, and the next plan.
Illustrative. We help you plan cash, inventory, and staffing around your own calendar.
Five businesses under one roof
Each part of a golf cart business has its own margins, inventory, and people needs. We help you see how each one performs.
New carts
Inventory, floor plan cost, and gross profit per unit.
Used carts
Trade-ins, reconditioning, and how fast units turn.
Service
Technician time, scheduling, and the busy-season backlog.
Parts
Stock levels, turns, and what sits on the shelf.
Accessories
Pricing, attach rates, and custom builds.
How we serve golf cart businesses
Some owners need a coach and a stronger leadership team. Some need CFO-level guidance on inventory, cash, and margins. Many need both, working together.
Led by Josh
Owner coaching and leadership
For owners who want a business that runs well when they step out of the showroom or the shop.
Work can include
- One-to-one owner coaching
- Building a leadership team across sales, service, and parts
- Clear roles, handoffs, and accountability
- Hiring, training, and staffing ahead of the busy season
- Planning sessions and strategic retreats
Led by Matt
Fractional CFO for golf cart businesses
Experienced financial leadership for businesses that have outgrown basic bookkeeping but do not need a full-time CFO.
Work can include
- Profitability by department: new, used, service, parts, and accessories
- Inventory and floor plan planning
- Seasonal cash flow forecasting for the slow months and the spring rush
- Pricing and margins for carts, accessories, and custom builds
- Key numbers such as units sold, gross profit per unit, service hours, and parts turns
- Preparing for conversations with lenders, manufacturers, and partners
Led by Matt, with Josh
Dealer and shop operations
Practical systems that keep sales, service, and parts moving together.
Tax preparation and attest services (audits, reviews, and compilations) are not part of these services.
Work can include
- A sales process that carries cleanly from first visit to delivery
- Service department workflow and technician productivity
- Parts and accessory inventory that turns instead of sitting
- Warranty, follow-up, and repeat customer routines
- A weekly and monthly management rhythm with the right numbers in front of the team
Josh and Matt together
Growth, building, and expansion
For the bigger decisions where the people side and the numbers side meet.
Work can include
- Evaluating a new location, brand, or territory
- Adding rental, fleet, or commercial accounts such as courses, campgrounds, and communities
- Building or customizing your own carts: costing, capacity, and pricing
- Preparing for a sale, a partner change, or succession
Why golf cart owners work with us
Golf cart businesses are owner-led businesses with a few twists: seasonality, inventory, and a service side that can make or break the year. That is familiar ground for an owner-operator and a CFO.
- Built for owner-led businesses
- Josh built and sold a company. We know what it is like when the owner carries everything.
- Both sides of the business
- Leadership and the numbers in the same conversation, so plans hold up in the showroom and on the balance sheet.
- Seasonal realism
- Plans that account for the slow months and the spring rush, not just an average year.
- Straight talk
- We tell you what we see and help you decide what to do about it.
How we work with your business
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Listen and get oriented
Understand the owner, the team, the business, and the season you are in.
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Find the useful facts
Look at sales, service, parts, inventory, cash, and the people behind them.
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Choose the next steps
Agree on priorities with clear owners, dates, and a definition of done.
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Stay with the work
If we work together, we revisit the plan through the year and adjust as the seasons change.
Who you would work with
Financial clarity, strategy, and operations
Matt LaFleur
Matt is a CPA, an entrepreneur, and a financial and operating adviser with more than 14 years of experience. He helps owners understand their numbers and use them to make decisions.
Common questions
Do you only work with dealers?
No. Dealers, builders and customizers, service and repair shops, parts and accessory businesses, and rental and fleet operators can all be a good fit.
What does a fractional CFO do for a golf cart business?
A fractional CFO helps you understand which parts of the business make money, plan inventory and cash around the seasons, price carts, accessories, and service well, and prepare for conversations with lenders and partners, on a part-time basis.
Is the off-season a good time to start?
Often, yes. The slower months are a good time to plan, fix systems, and set up the team before spring. We can also help in the middle of a busy season.
Do you prepare taxes or perform audits?
No. Maple Creek Advisors is not a registered CPA firm and does not provide tax preparation or attest services such as audits, reviews, or compilations.
Do you work outside Northeast Ohio?
Yes. We have offices in Cuyahoga Falls and Elyria and work with owners across Northeast Ohio. Much of the work can happen remotely, so golf cart businesses elsewhere are welcome too.
Get ready for your next season now.
Tell us about your business and what you want the next season to look like. We will start with a conversation.